Digital Product Refund Policy

Last updated: 02-Oct-2026

All products sold on OnAirTraining.com are digital products — video tutorials, course modules, and downloadable materials hosted on the Thinkific platform. Because digital products are delivered immediately upon purchase and cannot be returned, our refund policy is structured as follows.

30-Day Satisfaction Guarantee

If you have completed less than 25% of a purchased course or tutorial within 30 days of purchase and are not satisfied, you may request a full refund. To be eligible for a refund: (1) your request must be submitted within 30 days of the original purchase date; (2) you must not have completed more than 25% of the course content as tracked in the Thinkific platform; (3) your request must include your order number and the email address used for purchase.

How to Request a Refund

Email mm@broadcastingschool.com with your order number, the product name, and the reason for your request. Allow up to 3 business days for a response. Approved refunds are processed within 5 to 10 business days and credited to the original payment method.

Non-Refundable Circumstances

Refunds will not be issued if: more than 30 days have passed since purchase; more than 25% of the course content has been accessed or completed; the request cannot be verified against an active order in our system.

Course Access After Refund

Upon approval of a refund, access to the purchased course or tutorial will be revoked immediately. If you have applied a purchase toward a mentored enrollment credit, the credit will be forfeited upon refund.

Questions: mm@broadcastingschool.com | 818-879-0858 | broadcastingschool.com